E-Learning Trends 2003
Compiled By Ryann K. Ellis, Editor
In October 2001, Learning Circuits published its first ever e-learning survey. This year we asked readers the same questions to gage the impact that technology developments, supplier consolidations, and economy have had on e-learning efforts. The 2003 Survey was sent to subscribers of LC Express in October 2003, and received 272 responses. Here's a breakdown of responses.
Organization’s Current Involvement in E-Learning
| Level of involvement |
2001 |
2002 |
2003 |
| None |
5 |
1 |
3 |
| Exploring the options |
19 |
12 |
7 |
| Planning or selection stage |
7 |
6 |
4 |
| Designing and piloting programs |
12 |
13 |
10 |
| Beginning implementation |
16 |
22 |
17 |
| Using e-learning for quite some time |
26 |
34 |
42 |
| E-learning supplier |
15 |
13 |
17 |

Number of Years Using E-Learning

Size of Training Budget (in dollars):
| Size of budget |
2001 |
2002 |
2003 |
| Under $10,000 |
18 |
18 |
9 |
| $10,000-$50,000 |
13 |
12 |
16 |
| $50,001-$100,000 |
12 |
6 |
11 |
| $100,001-$500,000 |
24 |
24 |
23 |
| $500,001-$1 million |
11 |
11 |
15 |
| Over $1 million |
22 |
31 |
26 |

Percentage of Training Budget Used for E-Learning In 2003
| Percent of budget |
2001 |
2002 |
2003 |
| 0-9% |
40 |
37 |
35 |
| 10-19% |
24 |
26 |
22 |
| 20-29% |
16 |
16 |
13 |
| 30-39% |
5 |
5 |
10 |
| 40-49% |
3 |
3 |
3 |
| 50-59% |
2 |
3 |
6 |
| 60% and above |
4 |
4 |
6 |
| Don’t use |
4 |
6 |
5 |

Percentage of Training Budget Used for Blended Learning In 2003
(learning events that combine aspects of online and face-to-face instruction)
| Percent of budget |
2001 |
2002 |
2003 |
| 0-9% |
52 |
47 |
37 |
| 10-19% |
15 |
20 |
18 |
| 20-29% |
11 |
10 |
14 |
| 30-39% |
4 |
2 |
7 |
| 40-49% |
2 |
3 |
2 |
| 50-59% |
1 |
2 |
5 |
| 60% and above |
2 |
5 |
5 |
| Don’t use |
13 |
11 |
11 |

Percentage of Training Budget Used for Off-the-Shelf Web Courses in 2003
| Percent of budget |
2001 |
2002 |
2003 |
| 0-9% |
59 |
54 |
54 |
| 10-19% |
11 |
13 |
11 |
| 20-29% |
5 |
3 |
5 |
| 30-39% |
1 |
0 |
4 |
| 40-49% |
1 |
0 |
3 |
| 50-59% |
1 |
1 |
1 |
| 60% and above |
1 |
2 |
5 |
| Don’t use |
21 |
27 |
17 |
Percentage of Training Budget Used for Outsourcing Training Content in 2003
| Percent of budget |
2001 |
2002 |
2003 |
| 0-9% |
43 |
41 |
44 |
| 10-19% |
18 |
12 |
17 |
| 20-29% |
9 |
6 |
8 |
| 30-39% |
5 |
4 |
4 |
| 40-49% |
5 |
4 |
3 |
| 50-59% |
3 |
3 |
3 |
| 60% and above |
4 |
5 |
2 |
| Don’t use |
13 |
25 |
19 |

Percentage of Training Budget Used for Outsourcing Technical Support in 2003
| Percent of budget |
2001 |
2002 |
2003 |
| 0-9% |
56 |
57 |
55 |
| 10-19% |
14 |
6 |
18 |
| 20-29% |
6 |
2 |
4 |
| 30-39% |
1 |
0 |
2 |
| 40-49% |
1 |
0 |
0 |
| 50-59% |
1 |
2 |
2 |
| 60% and above |
1 |
1 |
2 |
| Don’t use |
21 |
33 |
20 |

Title or Role Within Organization

Breakdown by Industry
|
Aerospace |
1.2 |
|
Commercial training (classroom or online) |
5.8 |
|
Computer hardware |
.6 |
|
Computer software |
2.9 |
|
Consulting |
8.1 |
|
Custom instructional design |
1.7 |
|
Energy & petroleum |
1.2 |
|
Federal government |
2.9 |
|
Finance & investment management |
10.4 |
|
Healthcare |
3.5 |
|
Higher education (Universities, Colleges & Tech Schools) |
8.1 |
|
Hospitality/food service |
2.3 |
|
Insurance |
5.2 |
|
K-12 Education |
1.2 |
|
Manufacturing |
8.1 |
|
Military |
1.7 |
|
Not-for-profit |
2.3 |
|
Pharmaceuticals and biosciences |
2.3 |
|
Publishing/advertising/media |
1.7 |
|
Retail |
4.6 |
|
State/local government |
4.6 |
|
Systems/network integrator & ISP |
1.7 |
|
Telecommunications
|
2.3 |
|
Transportation |
4 |
|
Utilities |
2.9 |
|
Other |
8.7 |
Number of Employees
| 1 |
1.7 |
| 2 to 5 |
2.9 |
| 6 to 20 |
5.8 |
| 21 to 100 |
13.3 |
| 101 to 249 |
6.9 |
| 250 to 500 |
9.2 |
| 501 to 999 |
7.5 |
| 1000 to 1999 |
9.2 |
| 2000 to 4999 |
9.8 |
| 5000 to 9999 |
11 |
| 10,000+ |
22.5 |
Uses of E-Learning
| Customer service training |
30.5 |
| Enterprise transformations |
8.4 |
| External customers/clients |
23.5 |
| General business skills (leadership, sexual harassment, etc.) |
48.7 |
| IT (end user/desktop applications) |
49.1 |
| IT (network.infrastructure) |
19.9 |
| IT (programming languages) |
18.6 |
| Keeping staff up-to-date on acquisitions |
4.9 |
| Military |
5.3 |
| Product updates and rollouts |
29.6 |
| Regulatory/compliance issues |
34.5 |
| Salesforce training |
29.2 |
| Supply chain or channel partner training |
6.6 |
| Task-specific skills |
50.9 |
| Technical/manufacturing issues |
19.5 |
| We are in initial stages of implementing e-learning |
12.8 |
| Other |
16 |
Published: November 17, 2003